Privacy Policy

 

Effective Date: 01/07/2025

Last Updated: 01/07/2025

1. Introduction

Welcome to myunicompare.com (“we”, “our”, “us”). We are committed to protecting the personal data of all our users, including students, universities, and advisors. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or services.

By using our platform, you agree to the practices described in this Privacy Policy.

2. Who We Are

myunicompare.com is a UK-based education technology platform that connects students with universities and trusted local advisors to assist in selecting and applying to higher education institutions globally.

3. What Information We Collect

A. For Students:

• Full name, date of birth, contact details (email, phone, address)
• Nationality and residency information
• Educational history, qualifications, transcripts, and certificates
• English language test scores (e.g., IELTS, TOEFL)
• Intended course or subject area, preferred universities
• Application documents (e.g., personal statement, CV)
• Communication history with advisors or universities

B. For Universities:

• University contact person details
• University profile information
• Course listings, entry requirements, and tuition fees
• Application processing details and outcome updates
• Communication logs with students and advisors

C. For Advisors:

• Advisor name, business contact details, region of operation
• Professional credentials and registration certificates
• Communication logs with students and universities
• Uploaded verification reports and submitted applications

D. Automatically Collected (All Users):

• IP address and browser type
• Device and usage data
• Website navigation behavior and login activity

4. Legal Basis for Processing

We collect and process your personal data based on the following legal grounds:

• Consent (e.g. to be contacted by advisors)
• Contractual necessity (e.g. for providing services to users)
• Legal obligation (e.g. compliance with record-keeping laws)
• Legitimate interest (e.g. improving user experience and fraud prevention)

5. How We Use Your Information

We use the information we collect for the following purposes:

For Students:

• To create and manage your account
• To help you discover and compare university programs
• To assist with your university applications
• To connect you with local advisors (if you consent)
• To communicate application updates and related news

For Universities:

• To enable your institution to create a profile and publish course offerings
• To allow processing of student applications via the platform
• To provide communication channels with students and advisors

For Advisors:

• To allow you to register as a verified advisor
• To communicate and provide counselling to students
• To help you process applications on behalf of students (if selected)
• To upload and validate student documents

6. Data Sharing and Disclosure

We may share your data in the following cases:

• With universities: when students submit applications or make contact
• With advisors: only if a student chooses to be contacted or assisted by a specific advisor
• With students: when universities or advisors respond to applications or queries
• With service providers: such as hosting, cloud services, analytics, or email platforms (bound by confidentiality agreements)
• With regulators or authorities: where legally required (e.g., fraud prevention, court order)

We do not sell your personal information to third parties.

7. International Data Transfers

Data may be transferred and stored outside the UK or EEA (e.g., when working with advisors or universities abroad). We ensure that appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions) to protect your data.

8. Data Retention

We retain your data only for as long as necessary:

• While your account is active
• For a period of up to 6 years after closure to meet regulatory obligations
• Application records may be retained longer by institutions based on their legal requirements

You can request account deletion at any time.

9. Your Rights

Depending on your location and applicable law, you have the right to:

• Access the data we hold about you
• Correct or update your data
• Erase your data (right to be forgotten)
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability (where applicable)
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Visit https://ico.org.uk for more information.

10. Data Security

We implement strict security measures to protect your personal information, including:

• Secure data encryption and transmission
• Role-based access controls
• Secure servers and firewalls
• Regular security monitoring and audits

However, no online system is completely secure. Please protect your account by using a strong password and not sharing your credentials.

11. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze site traffic, and deliver relevant content. You may manage cookie preferences through your browser settings. For more, see our [Cookie Policy].

12. Children’s Privacy

Our platform is not intended for users under the age of 16 without parental or guardian consent. If we discover that a child under 16 has submitted data without consent, we will take steps to delete the data.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by updating the date and, where appropriate, contacting you via email.

14. Contact Us

For any questions, data access requests, or concerns, please contact:

Data Protection Officer
MyuniCompare.com
London, UK
Email: info@myunicompare.com
Phone: +447421519993